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Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said. Throughout, no one reached out to Torine to give him an update, he said. By June 20, there was news. "They said the parts are in, but 'far away' and it costs $300 to deliver to my house," Torine said. "I asked when and how will that happen. They don't know, they said. "Exasperated, Torine asked Bamboozled for help. FIGHTING THE RUNAROUNDWe reviewed Torine's extensive call sheet and the warranty, and then we did some poking around. HMS National is a brand of Cross Country Home Services CCHS, whose warranties are underwritten by HomeSure of America. Making the names a little more complicated, HMS is in the process of rebranding to a new name: Cinch Home Services.

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This Agreement will not cover systems or appliances within i commercial properties; ii residential properties used for business purposes, including, but not limited to, dwellings used for rest homes, day care centers, schools and/or professional offices; and iii common areas of condominiums, multi family houses and/or cooperativesivforeclosed/short sale. This Agreement will not cover any system or appliance designated by the manufacturer as being used for commercial use. 4. Term. The term of Your service contract, as set forth in this Agreement, shall begin thirty 30 days following Select’s receipt of all outstanding payments and premiums due to Select are received by Select “Effective Date” please add an additional 5 days for credit/debit card payments. In the event Select does not receive all outstanding payments and/or premiums outstanding , for any reason, Your service contract term will not begin.
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