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If you chose a contract outside the warranty guidelines you void your warranty and essentially set yourself back. Always make sure that you understand what you are getting. Don’t be afraid to ask questions. Don’t hesitate to do your own research. It is an investment in your home and your future. Take it seriously and it will save you time, money, and your mental health. Read the fine print. Don’t skip through because you think you have a good idea what it says. You have a 30 day buyer protection window for a reason. The first thing you want to do after sifting through warranty reviews and warranty companies is to schedule an appointment with your first choice warranty company. At your first appointment, you will go over what you are expecting from a home warranty company.
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you’re on your own. ”I recently encountered a problem with the A/C system over the weekend. I placed a call the the Sensible people Saturday evening and was told I would have to wait some time or a repairmen as it was 8pm on a Saturday evening, understandable. A very nice lady followed up with me Sunday morning and said she could schedule a tech for first thing Monday morning which I agreed to. A few hours later, I got a call from a repair man saying he was in the area and wanted to know if he could stop by to look at my system. He showed up a half hour later and fixed the problem, we needed a new thermostat.